Skip to content
  • There are no suggestions because the search field is empty.

Issue related to your browser

How to resolve a SOLIDWORKS launch problem in 3DEXPERIENCE (Google Chrome / Microsoft Edge) ?

Symptom :

Animation - Navigator problems

Problem : 

When installing SOLIDWORKS Design from 3DEXPERIENCE, the platform may fail to recognize the Launcher installation. 

Since 2026, specific permissions are required to allow desktop applications to launch. 

-> This issue is generally related to browser permissions (Google Chrome / Microsoft Edge).

Resolution : Allow Google Chrome / Microsoft Edge to access the Network 

A/ Quick method

  1. Open your 3DEXPERIENCE page in Google Chrome / Microsoft Edge.

  2. Click on the site settings icon (left of the URL).

  3. Enable the permission  : Apps on device.

apps chrome engApplis edge - eng-1



 

 

B/ Method via Browser Settings

 

 

  1. Open Site settings / Permissions for this site

  2. Go to : Privacy and Security / Privacy, search and services

  3. Scroll to the bottom of the page

  4. Enable the options :

    • Local network

    • Apps on device

settings chrome - local network & apps on deviceoption réseau local - eng

 

 

 

 

  • These permissions apply only to the 3DEXPERIENCE site.

  • They do not affect the global behavior of your browser.
  • The previous setting Local network alone may no longer be sufficient.
  • It is now recommended to also enable : Apps on device.

The second method (via Site Settings / Site Permissions) ensures that all required permissions are properly enabled.