Error "An incomplete installation has been found" when updating CATIA

Problem :

When you launch the CATIA update, the error message "An incomplete installation has been found" appears and you cannot continue.

Resolution 1: Delete the blocking folder

1. On your computer, delete the "incomplete" folder in the path :

   C:\Program Files\Dassault Systemes\B427_Cloud\InstallData

2. Relaunch the update.

Resolution 2: Reinstall the software

If Resolution 1 does not resolve the problem, follow the CATIA uninstall procedure.